Community guidelines

The folks spirit

• Treat neighbours the way you'd want to be treated — with honesty and respect.
• folks is for real Arabian Ranches residents sharing everyday things, not for running a business.
• Only list items you actually own and are happy to lend.

When you borrow

• Treat your neighbour's things with care — as if they were your own.
• Return items on time and in the same condition you received them.
• Give things back clean and ready for the next person.
• If something breaks or goes missing, tell the owner right away and make it right.

When you lend

• Be honest about the item's condition and how it works.
• Only lend things that are safe and in good working order.
• Reply to requests promptly so neighbours aren't left waiting.
• Agree on pickup and return clearly in the chat before handing anything over.

Handoff & pickup

• Arrange pickup and drop-off through folks chat so there's a record.
• Choose a time and spot you're both comfortable with.
• Check the item together at handover so you're both on the same page.

Free & paid borrowing

• Many items are free. Some owners set a small daily fee — that's shown on the listing.
• Any fee is arranged directly between neighbours. folks doesn't handle or hold payments.
• Keep it fair and neighbourly — this isn't about making money, it's about helping out.

Reviews

• Leave an honest, fair review after each borrow — it builds trust for everyone.
• Be kind. A review is feedback, not a place to vent.

Not allowed

• Anything illegal, unsafe, or clearly dangerous.
• Harassment, dishonesty, or treating neighbours badly.
• Listing items you don't own, or using folks to sell or advertise.

We may remove listings or members who break these guidelines, to keep folks safe for the community.

The important bit

folks is a community platform that helps neighbours find and arrange borrowing. Any loan is an agreement directly between the two neighbours involved. folks isn't a party to that agreement and can't be held responsible for loss, damage, or injury arising from items borrowed or lent — please sort those out between yourselves, fairly and in good faith.

By using folks you agree to follow these guidelines. We may update them as the community grows.

Last updated October 2026 · Questions? Reach out through your profile.